Frequently Asked Questions

Orders

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout.

Can I modify or cancel my order?

Please contact our support team as soon as possible. Orders can only be modified or canceled before they are shipped.

Shipping

What shipping options are available?

We offer standard and express shipping. Shipping times and costs are calculated at checkout.

How can I track my order?

Once your order ships, you will receive a tracking number via email.

Returns & Refunds

What is your return policy?

You can return most items within 30 days of delivery. Please see our Return Policy page for details.

How do I request a refund?

Contact our support team with your order details. Refunds are processed within 5-7 business days after receiving your return.

Account & Support

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track orders and save preferences.

How can I contact customer support?

Email us at support@phnmn.com or use our contact form.

Still have questions? Contact our support team for assistance.